After Sales Support
We have made every effort to make this a centralised location for you to learn about your new RV and get you well equipped for RV living. Even so, there is always more learning to be done. If you can't find what you're looking for, or are curious to know something specific about your RV. You can reach out to three primary contacts for support:
| Apollo After Sales | Drive Platform Manufacturer | Caravans Away |
|---|---|---|
| For all RV related enquiries for general product support, repair claims, parts and servicing enquiries. | For all drive train related general support concerns, repair claims, road assist, servicing and enquiries. | For all general enquiries, Caravans Away is here to provide ongoing support for with post purchase customer service. |
|
1800 825 867 |
Contact details below | support@caravansaway.com.au |
A One-Stop-Shop
Apollo Aftersales caters to all of your RV needs after you've made your purchase. Find out more about our services below:
Warranty and Repairs
While our vehicles are extremely robust and durable, we know that there's always a chance our customers could encounter obstacles. That's why any Apollo manufactured vehicle comes with the Apollo manufacturer's warranty. Our Aftersales team will look after any repairs for your RV and they will ensure that you're provided with all of the services you're entitled to and eligible for under your warranty. In the case that your warranty is void, our Aftersales team still offer a comprehensive range of repair services for a very competitive rate.
Servicing
In order to maintain the Apollo manufacturer's warranty on your Winnebago or Windsor RV, you must carry out your 6-month inspection after purchase as well as your annual service. Our professional RV technicians have an unparalleled knowledge of your vehicle which means they can provide you with the most thorough and effective service available to Winnebago owners. When you book in for a service with Apollo Aftersales you're maximising the lifespan of your RV and optimising its performance. If you're unable to attend an Apollo Aftersales service location, contact the Aftersales team to find a preferred Winnebago service centre near you.
Parts, Accessories & Modifications
Apollo Aftersales are the official retailer of any parts you may need for your Winnebago and Windsor. Aftersales head office is located on the same site as the factory where your RV was manufactured so you're guaranteed to get the best and most authentic parts available on the market. We also offer a comprehensive range of modifications for your RV if you ever decide to make alterations to your RV. Feel like changing up your interior? After purchasing are you regretting not adding an optional extra? Don't worry, it's those kinds of problems that our Aftersales team are here to help you with. We offer modification services ranging from minor jobs to a complete transformation of your RV. We can complete electricity and gas certifications, add accessories and optional extras, provide body work, carry out decal replacements and lots more. For a specific modification or request, get in touch with the Apollo Aftersales team.
Make a Claim
Need to lodge a claim through Apollo? Follow the below links:
| Winnebago |
Visit claim centre: https://www.gowinnebago.com.au/owners/warranty phone: 1800 825 867 |
| Windsor |
Visit claim centre: https://www.windsorcaravans.com.au/Owners/Warranty phone: 1800 825 867 |
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